A Florida Board-Approved CE Activity
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This CE activity is approved by the Florida Board of Pharmacy and meets the requirement for a 2 hour CE course on the prevention of medical errors.
A pharmacist or pharmacy technician would be hard pressed
to imagine anything worse than being responsible for an error
that resulted in the death or serious injury of a patient. The
psychological effect alone of seriously harming a patient would
be difficult for most pharmacists and technicians to live with.
Couple this with the stress and anxiety of a negligence lawsuit
and a regulatory investigation and action by the state board of
pharmacy, and the psychological effects can be devastating and
Part 1 of this article focuses on errors that occur in the pharmacy,
and steps pharmacies, pharmacists, and technicians can
take to prevent them.
Pharmacy errors include errors of commission,
such as dispensing the wrong drug, the wrong dose of
the drug, or entering the label information into the computer incorrectly.
They also include errors of omission, such as failure to
appropriately counsel patients and screen for risks such as drug
interactions, excessive dosages, and prescribing errors.
Part 2 of this issue focuses on
common errors patients or
caregivers make when administering medications, and the role
of the community healthcare provider in preventing them. In
addition, the prevention of medication errors that occur during
transitions in care (in particular, from hospital to home) is
The steps in the medication use process where errors may
occur are identified in Table 1.
Publication Date: 08/05/2014
Expiration Date: 08/05/2017
CE Credit: 2.0 (0.20 CEU)
Type of Activity: Knowledge-based
This program was developed by The Rx Consultant and published by Continuing Education Network, Inc.
The Rx Consultant accepts no advertising or financial support from the pharmaceutical industry and
is funded solely by the purchase of programs. The Rx Consultant is dedicated to providing unbiased,
balanced information to health care practitioners.
Programs developed by The Rx Consultant are written by health care providers with expertise in the topic
area, peer-reviewed, extensively edited, and fact-checked. This development process was created to insure
that every program presents information that is current, accurate, relevant to "real world" health care
providers, and written in an easy reading, "plain English" style.
Richard R. Abood, B.S. Pharmacy, J.D., Professor Pharmacy Practice, Thomas J. Long School of
Pharmacy and Health Sciences, University of the Pacific, Stockton, CA 95211. Part 2: Kyle E. Hultgren, Pharm.D.,
is Managing Director of the Center for Medication Safety Advancement and Clinical Professor of Pharmacy
Practice at Purdue University College of Pharmacy, Indianapolis, Indiana.
Mr. Abood and Dr. Hultgren report no financial or personal relationship with any commercial interest producing, marketing, reselling, or distributing a product or service that appears in this issue.
This accredited program is targeted to pharmacists and nurses.
Goals & Objectives
At the conclusion of this program, participants will be able to:
- Discuss common contributing factors to dispensing errors.
- Describe 6 steps that can be taken in pharmacies to reduce the incidence of dispensing errors.
- List 2 factors that commonly contribute to self-administration errors. Describe 2 counseling approaches pharmacists can use to prevent them.
- Explain how medication errors can arise during transitions in care, and methods pharmacists can use to prevent or correct these errors.
The Rx Consultant is a publication of Continuing Education Network, Inc.
Continuing Education Network, Inc. is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education as a
provider of continuing pharmacy education.
Continuing Education Network is approved by the California Board of Registered Nursing, Provider Number CEP 13118. Programs approved by CA BRN are accepted by most State Boards of Nursing.
ACPE Universal Activity Number: 0428-0000-14-010-H05-P
Exam & Credit Statement Procedures
Upon successful completion of this program and the post test (70%), 2.0 hours of continuing education credit will be awarded. To receive credit and your exam score, please complete the exam questions and
Editorial and Review Board
Chief Editor and CE Administrator
Terry M. Baker, PharmD
Tracy Farnen, PharmD
James Chan, PharmD, PhD
Pharmacy Quality and Outcomes Coordinator
Associate Clinical Professor
School of Pharmacy
University of California San Francisco
San Francisco, CA
Richard Ron Finley, B.S. Pharm.,R.Ph.
Clinical Pharmacist (volunteer faculty)
University of California, San Francisco (UCSF) Memory and Aging Center
Lecturer (Emeritus) UCSF, Department of Clinical Pharmacy
Health Sciences Clinical Professor, UCSF School of Pharmacy
San Francisco, CA
Ray Dolby Brain Health Center, Sutter Health/CPMC
San Francisco, CA
Consult Pharmacist Aging and Adult Health Services
San Francisco Health Department
San Francisco, CA
Julio R. Lopez, PharmD, FCSHP
Chief of Pharmacy Service
VA Northern California Health Care System
Adjunct Clinical Professor
College of Pharmacy
Assistant Clinical Professor
School of Pharmacy
University of California, San Francisco
San Francisco, CA Adjunct Professor
Thomas J. Long School of Pharmacy
University of the Pacific
Visiting Associate Professor and Lecturer
Samuel Merritt University
Pamela Mausner, MD
Helen Berlie, Pharm.D. CDE, BCACP
Clinical Assistant Professor, Pharmacy Practice
Wayne State University
Ambulatory Care Specialist - Diabetes
Health Centers Detroit Medical Group
Senior Editorial Advisor
Gerard Hatheway, PharmD, PhD
Belinda M. Danielson, RPh
Christopher M. DeSoto, PharmD
Angie S. Graham, PharmD
Cynthia Chan Huang, PharmD, MBA
Fred Plageman, PharmD
Editorial Advisor and Clinical Practice Consultant for Nurse Practitioners
Meuleman, RN, C, MS
About the Rx Consultant
The Rx Consultant is a monthly publication dedicated to providing health care professionals with the information they need to
educate patients about drugs and manage drug therapy. The reader is responsible for confirming
the information presented here and interpreting it in relation to each patient's specific situation before utilizing the information.
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